Contact Grace Loves Lace New York

For anything with a date attached, email is better than a call – it gives us the order number and the date in writing.

Email

service@bridalgrace.shop

Replies within 1 business day. Include your order number if you have one.

Telephone

+1 646-484-6468

Answered during opening hours only; there is no overnight line.

In person

51 Warren St, New York, NY 10007, United States Monday, 10:30 AM - 7:00 PM (ET). Thursday - Saturday, 10:30 AM - 7:00 PM. Sunday, 9:00 AM - 5:30 PM. Closed Tuesday and Wednesday

What to include

  • Your order number, if the message is about an order already placed.
  • The delivery postcode, which is enough for us to find an order without the number.
  • For anything damaged, a photograph of the item and of the packaging it arrived in.

Registered details

Business nameGrace Loves Lace - New York Bridal Boutique
Trading nameGrace Loves Lace New York
Address51 Warren St, New York, NY 10007, United States
HoursMonday, 10:30 AM - 7:00 PM (ET). Thursday - Saturday, 10:30 AM - 7:00 PM. Sunday, 9:00 AM - 5:30 PM. Closed Tuesday and Wednesday
We deliver toUnited States addresses

Order questions go faster elsewhere

To follow a parcel that has already shipped, the tracking link in your despatch email is more current than we are. For a return, start at the Refund and Returns Policy, which sets out what we need before a return can be authorised. To find an order, use Track Order.